Updated 3/26/2020 : 1:00 PM
State of Illinois and State of Indiana Shelter-In-Place Mandate & Bank Drive-Up Hours Change
As you may be aware, Governor Pritzker of IL and Governor Holcomb of IN have both issued shelter-in-place mandates for all residents of their states. As the COVID-19 pandemic spreads, the world around us is changing rapidly. And while many things are changing, our top priority remains keeping you, our customers, our employees, their families and our communities healthy and safe.
The shelter-in-place mandates mean staying in place at your homes and only leaving for essential needs. So at this time, as Banks are considered an essential business to our economy, all Providence Bank & Trust locations will remain open to serve you with drive-up services. In a sincere effort to do our part in minimizing the growth of the coronavirus curve, we are reducing our drive-up hours of operation beginning Monday, March 30, 2020.
TEMPORARY MODIFIED DRIVE-UP HOURS FOR ALL BRANCHES
Monday – Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 12:00 Noon (For branches with Saturday Hours)
In addition to drive-up services, Providence Bank & Trust’s digital banking resources, including Online Banking, Mobile Banking*and Bank-By-Phone, are available and conveniently provide for self-service banking and 24/7 account access. There are many features available in the Online and Mobile Banking platform including, Mobile Check Deposit, P2P Transfers, Bill Payment, Transfers between your account(s) at Providence Bank & Trust and other financial institutions, and the ability to make payments, view transactions, check balances, find ATMs and more. It’s easy and convenient to manage your account(s) digitally.
If you haven’t enrolled in digital banking, it only takes a few minutes. Enroll now.
Download the Providence Bank & Trust Mobile Banking App in the Google Play store or Apple App Market.
Bank By Phone by calling 888-407-2265.
ATMs/Night Depository/Self Storage Box/Safe Deposit Box –
• ATMs – All branch ATMs remain accessible
• Allpoint Network2 – Access over 55,000 surcharge-free ATMs
• Night Deposit Boxes – All branch depositories remain open
• Self Storage/Safe Deposit Boxes – Call 888.923.5664 for an appointment
Need to open a new account?
You can easily open a new personal banking account online! Click here to visit our online account opening Portal.
Click here to visit our online account opening portal
We are all in this together, and rest assured our Providence Bank & Trust team is fully committed to being here for you. We are financially strong with robust capital and liquidity levels, and well-positioned to navigate through this time of global economic uncertainty. Your account is fully insured by the FDIC up to the appropriate limits. As your committed bank, we will do our utmost to process all deposits and payments presented to us in a timely manner; however, if delays occur in the United States Postal Service or other carriers, delays in processing could occur. We appreciate your patience and we ask for your understanding as we all work through this together, as a community.
We ask that you check this page prior to doing any banking and to reference all up-to-date information posted there about our operations and services. If you need to speak to someone directly regarding questions or to assist you with your accounts, please contact our Customer Care Center by calling 888.923.5664.
Customer Care Center Hours
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 Noon
Our thoughts are with anyone whose life has been directly affected, and we encourage you to stay home as much as possible and spend time with those who matter most – we know we can weather this crisis together. Thank you for your understanding and we will continue to closely monitor the situation and do all we can to protect you and our employees while continuing to assist with your banking needs.
For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.
*Free downloadable App for Apple and Android users and text message banking are available. Providence Bank & Trust does not charge fees for using the mobile banking service. However, your wireless carrier may charge you a fee for SMS (text) messaging and/or data usage, whichever is required for mobile banking.