Secure Online Banking

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Staying Healthy Together - Resources for Branch Visits

Book Your No-Wait Branch Appointment

 

LOBBY & DRIVE-UP HOURS

Monday – Friday: 8:30 AM – 5:00 PM | Saturday: 8:30 AM – 12:00 Noon  (for branches with Saturday hours)

For a list of all locations and hours, click here.

 


 

CUSTOMER CARE CENTER HOURS

Monday – Friday: 8:00 AM – 6:00 PM | Saturday: 8:00 AM – 12:00 Noon | Sunday: Closed

888-923-5664

 


 

We are committed to providing and maintaining a safe and healthy banking environment for our customers, employees and communities. Please follow our in-place protocols so we all stay healthy together!

Face icon with face mask

Wear a Face Covering

Per local guidance, wear a face covering while in our lobby, regardless of vaccination status. You may be asked to remove your face covering momentarily for proper identification.

This includes the following locations: Greater Grand Crossing, Chatham, Bronzeville, South Holland, Cicero, Palos Heights, Oak Lawn, Orland Park, Ardmore, Bellwood, Frankfort, Shorewood, Villa Park, and Wheaton.

For all branch locations in Northwestern Indiana, a face covering, as you enter and while in our lobby, is encouraged for anyone who is non-vaccinated.

 

two icon people with 6 feet apart between

Practice Proper Social Distancing

Adhere to social distancing by leaving at least 6 feet between yourself and others while in the branch.

 

 

Hands with hand sanitizer

Hand Sanitizing

 

Utilize the sanitizing station upon entering and exiting the branch.

Notebook with pencil icon image to book branch appointment

Request Lobby Visit Appointments

Click here to schedule your no-wait lobby appointment.

 


Important Information

Paycheck Protection Program

Paycheck Protection Program

Wednesday, May 5, 2021 – The Small Business Association (SBA) has announced that the PPP loan funds have been exhausted and applications will no longer be accepted.  At this time, Providence Bank & Trust will no longer be able to accept any new PPP loan applications.

Our Relationship Managers are available to continue to answers questions you may have regarding existing PPP loans or PPP loans that are currently pending.  You may contact us by calling 888-923-5664 or emailing info@providencebank.com .

Click here for more information about the PPP 

COVID-19 Fraud Information

Scammers, hackers and thieves will not take a break for COVID-19. We encourage you to take advantage of security features we offer to help you detect and prevent fraud on your account. You can set up account and transaction alerts through Online Banking.  You can learn more about these account services on the Digital Banking page of our website.

In addition, remain aware of scammer emails and phone calls that are designed to offer healthcare or financial assistance in the coming weeks and know that Providence Bank & Trust will never contact you to ask for your social security number, account number or personal information.  Be sure to contact us immediately at 888-923-5664 if you believe your accounts, debit or credit cards or personal information has been compromised.

COVID-19 Fraud Resources

Keep Calm and Avoid Coronavirus Scams

COVID-19 Consumer Warnings and Safety Tips

COVID-19 Pandemic: The FTC in Action 

Small Businesses: Where to go for Financial Relief Information 

Socially Distancing from COVID-19 Robocall Scams

Want to get your Coronavirus Relief Check? Scammers do too.

 

You can sign up for email updates from the Federal Trade Commission regarding recent scams and how to recognize them by clicking here.

Economic Impact Payment Status

Economic Impact Payment

Click here to visit the IRS website to view the status of your Economic Impact Payment.

Click Here to for a helpful list of questions and answers from the IRS. 

The IRS website is accessible with the latest information regarding the Economic Impact Payment.  You can also visit www.irs.gov for other related questions.

We are committed to being your community bank and being there for you when you need us.  If you have any questions related to your account(s), our Customer Care Center is available to help you by calling 888-923-5664.

 


Easy Money Management to keep you Connected

See information below for more detail on digital services to keep you connect and how to open an account online.

Online Banking

If you haven’t enrolled in Online Banking, it only takes a few minutes.

Enroll Now

Mobile Banking1

Download the Providence Bank & Trust Mobile Banking App1 in the Google Play store or Apple App Market.

Get it on Google Play Download on the App Store

Bank By Phone

Bank By Phone by calling 888-407-2265.

Digital Wallet

Have the convenience of making purchases with virtual card(s) on your eligible mobile device.

Click here to learn more about Digital Wallet

Debit Cards/ATMs

All branch ATMs remain accessible.

Providence Bank & Trust partners with the Allpoint Network to give our debit card holders the convenience of accessing over 55,000 ATMs throughout the world – SURCHARGE-FREE2

Open an Account Online

You can easily open a new personal banking account online!  Click here to visit our online account opening Portal. 

Click here to visit our online account opening portal

Click here to view our Easy Money Management Options


For Additional Information About COVID-19

Visit the Centers for Disease Control and Prevention at cdc.gov.

 


Important Disclaimer Information:

All trademarks and registered marks are the properties of their respective owners.

1Downloadable App for Apple and Android users and text message banking are available. Providence Bank & Trust does not charge fees for using the basic consumer and/or business mobile banking service. Mobile deposit, a feature within mobile banking, is available to consumers with no fee and is available to businesses with no fee for deposits up to $20,000 per business day. However, if a businesses’ mobile deposits exceed $20,000 per business day, a $25 fee per month will apply. In addition, your wireless carrier may charge you a fee for SMS (text) messaging and/or data usage, whichever is required for mobile banking. Other fees and restrictions may apply.

2Providence Bank & Trust does not charge an ATM service fee for transactions conducted at any Allpoint ATM or Providence Bank & Trust ATM. Any transaction conducted at a non-proprietary ATM (any non-Allpoint or non-Providence Bank & Trust ATM) will be charged $2.00 per transaction. Transactions include cash withdrawals, balance inquiries and transfers. To confirm an ATM is part of the Allpoint network, and thus is surcharge-free, visit the Allpoint ATM map locator.