Welcome Urban Partnership Bank Customers



We are excited to welcome you to the Providence Bank & Trust Family.  We’re glad you’re here!  We look forward to getting to know you better and further understanding how we can support your banking needs.  It is our pledge to be your local bank who consistently delivers unparalleled service, stewardship and security.  We are here to serve and value our customers by providing a banking relationship where you belong, while also serving our communities through neighborhood development and civic engagement.

We are a bank that works for and with our community so we collectively build stronger and more vibrant neighborhoods together. While we donate 10% of the Bank’s profits to support the important work of local civic, non-profit and Christian organizations through The Providence Bank & Trust Stewardship Program, we know that being active stewards is so much more than just financial giving.

It is about offering unparalleled service and a dynamic array of commercial, personal, mortgage and trust banking capabilities that support our local businesses, families and individuals in their financial growth. You deserve a banking relationships that helps you realize your potential so you can accomplish great things.

The final transitioning of your Urban Partnership Bank account(s) to Providence Bank & Trust was completed after the close of business on Friday, June 7, 2019.

As promised, our priority is to keep you informed every step of the way, as to the utmost care we are taking to transition your account(s) to Providence Bank & Trust so you will be able to quickly and conveniently take advantage of the many benefits you will have access to as a Providence Bank & Trust customer.  With this in mind, we have prepared a Welcome Resource Kit detailing our conversion plans and answers to potential questions you might have about the care of your account(s).

Beginning, Monday, June 10, 2019, you will have access to all Providence Bank & Trust branches and former Urban Partnership Bank branches, 16 total.


To report a lost or stolen Urban Partnership Bank Debit Card, please call (888) 923-5664.


Links to important information and the Welcome Resource Kit are below for your convenience.   We encourage you to read through the kit as it contains information you need to familiarize yourself with your new banking relationship with Providence Bank & Trust.


Click one of the resource items below to be directed to that material.

Welcome Resource Kit

Providence Bank & Trust Digital Banking Demo

Cash Management Digital Banking

Downloadable Resources

Welcome Resource Kit

Personal Account Welcome Guide

PBT Personal Welcome Guide


Commercial Account Welcome Guide

PBT Commercial Welcome Guide

Privacy Statement

PBT Privacy Policy

Deposit Rate Sheet

PBT Rate Sheet

Account Agreement & Disclosure Booklet

PBT Account agreement & disc book

Providence Bank & Trust Digital Banking Demo



UPB Demo


Cash Management Digital Banking Resources

Click on the topics below for step by step guides on how to use the Providence Bank & Trust Digital Banking features for Cash Management.  In addition to the guides, some topics have videos to help you navigate through the feature.