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ENHANCED .BANK EXPERIENCE IS COMING!

To better protect your online and email experience with us, we are fully upgrading to .bank from .com. We are also launching a new and improved providence.bank website as well as updating our email addresses to @providence.bank. Through these important changes Providence Bank & Trust continues to offer you the level of service and security you have come to expect and deserve from us.

Our .bank domain helps prevent cyber attacks against our employees, customers and vendors through added layers of protection. The safety of our communications and customer information is of utmost importance to us.

Our refreshed website will offer additional quickness and ease for browsing and obtaining information important to you. It will also offer helpful resources and tips throughout to help you accomplish great things. In addition it will provide detailed information about our community impact as a stewardship bank.

Following are some questions and answers to better understand what .bank means for you, us and everyone who has a relationship with Providence Bank & Trust.

The main takeaway is that for security purposes our Providence Bank & Trust email addresses and website URL now end in .bank instead of .com; look for the .bank before interacting with any Providence Bank & Trust email or our providence.bank website.

Frequently Asked Questions & Additional Information

.bank is a gated domain, like .gov or .edu, but for verified banks. Replacing .com, which
can be purchased by anyone, .bank quickly verifies that the website or email is
authentically from our bank, so you can interact with confidence when you see the
.bank at the end of our email address and website URL.

Providence Bank & Trust makes your security a top priority, which is why we have fully
integrated our website and emails to the .bank domain. Cyber threats are real and on the rise as everyone’s reliance on technology increases, including ours to offer advancements in products and services to allow you to achieve more in your relationship with us. With .bank, it offers us an extensive multi-layered approach to protect against attacks, phishing, fraud and breaches.

Our goal is to provide peace of mind by making it safe to conduct communications and
financial transactions through our email and website.

All banks are verified and authenticated by fTLD2, the .bank administrator, prior to registering their .bank domain, and re-verified annually thereafter. This ensures everyone using a .bank domain is an eligible organization. Hackers and bad actors can’t get a .bank domain to create lookalike domains for phishing and spoofing, as they can in .com and other publicly available domains.

With the .bank visual authentication cue in place you can quickly confirm Providence Bank & Trust emails and our providence.bank website are real, and avoid interactions that could lead to identity theft and financial fraud. This authentication is also an additional layer of protection for our internal and vendor communications, helping us to further secure against potential breaches.

All banks within the .bank domain must also implement additional Security Requirements to help secure their sites and email, and protect them, their vendors and their customers from phishing, spoofing and other cyberattacks. All banks using .bank are monitored for compliance with these security requirements on an ongoing basis.

The transition to fully utilize .bank will be seamless to you. Simply:

1. Look for the .bank before interacting with any Providence Bank & Trust email or our providence.bank website.
2. If you have us saved in your email contacts, please update to reflect our new .bank
email address(es).
3. If you have our website bookmarked, please update so it reflects our providence.bank site.

NOTE: Our .com email addresses will forward to our new .bank email addresses, and our .com website redirects to our new .bank site so we remain here and available for you as you update your records accordingly.

The move to .bank is a business decision every bank must make, and plan for, based on its own priorities and resources. We decided it was a priority for us to enhance our security and provide our customers with an easy way to authenticate our email communications and website so we’ve made the move to .bank.

We appreciate our relationship with you and thank you for your confidence in us. Our .bank enhancement enables us to build a high-trust, more secure environment to help you achieve more!