Phishing, Vishing and Smishing are common types of fraud that can affect anyone at any time. It’s important to stay vigilant with emails, phone calls or text messages claiming to be legitimate businesses. With Phishing, Vishing and Smishing, the fraudsters will often times mimic a business’s phone number or email address in hopes of obtaining personal information.

Providence Bank & Trust will not send text messages about fraud on your account. The Bank will make a phone call to you to verify suspicious transactions if they occur.  The Bank will never call or text message and ask you to provide personal information. In the event that you receive a text message or phone call asking you to provide account information, username or password, and/or personal information such as date of birth or social security number, do not provide this information and contact the bank to report.

If you are ever in doubt about an email, phone call, or text message, call us directly at 888-923-5664 and we will be happy to help! Watch helpful videos from our IT / Security Team to learn more about Phishing, Vishing, Smishing and more at https://www.providence.bank/cybersmart/  .